Privacy Policy

Consent

By using the Site and our services through the Site, you agree to this Privacy Policy and consent to the collection and use of your personal information by Zleep now in accordance with this Policy.
By clicking "Accept" or any other button on the Site indicating acceptance of this Privacy Policy, you expressly agree to the collection and use of your personal information in accordance with this policy.
If you do not wish to provide personal information, you are not required to do so; however, this may affect your use of the Site or the products and services offered on it.

Types of personal information we collect

Zleep now collects personal information from you in the normal course of providing products and services through the Site.
The types of personal information we may collect include:
Personal Information : such as your name, date of birth, and location.
Contact Information : such as your email address, business and residential mailing address, phone number, and third-party usernames.
Financial Information : such as your credit or debit card number used to conduct transactions with us, and your bank account information.
Commercial Information : such as your order history, products you have viewed on our Site and products you have added to your wish list.
Statistical Information : such as the date and time you accessed our Site, the internet address of the website from which you accessed our Site, search history, browsing history, click history, information about the areas of the Site you use and how you navigate the Site.
Preferences : such as your online shopping preferences and selections.
Internet activity : such as your IP address, browser type, operating system, and hardware model.
Other Information : any other personal information that you may provide from time to time.

How we collect personal information

The types of personal information we collect depend on your interactions with us and the purposes for which we are collecting the information. For example, we may collect personal data when you:
Visit and use our Site : We collect your statistical information, preferences, and internet activity.
Make a purchase : We collect your Personal Information, Contact Information, Financial Information, and Business Information.
You contact us : We collect your Personal Information and any other information you choose to share with us.
You register to set up an online account : We collect your Personal Information and Contact Information.
By subscribing to our newsletter , we collect your Personal Information and Contact Information.
Update your preferences : We collect this information.
Request a return or refund : We collect your Personal Information, Contact Information, and Business Information.
Participate in a competition : We may collect your Personal Information, Contact Information and any other information you choose to share to participate in the competition.
At any other time when you provide personal information from time to time.

Why we collect personal information

We collect personal information to provide you with the best shopping experience and customer service. The types of information Zleep Now collects from you will depend on the purpose of the collection.
The main purposes for which we collect, maintain, use, and disclose personal information are:
To allow you to use the Site and the services available through the Site.
To communicate with you and create, process, confirm, ship, and track your order.
The execution of our contract with you.
To improve and maintain our business, website, and services.
Send marketing communications about our products and services, special offers or promotions, upcoming events, competitions and competition results.
To communicate with you about announcements, updated terms, conditions and policies, technical and administrative messages.
To provide personalized content and optimized targeted advertising.
For direct marketing.
Register it as a Zleep customer now.
Respond to your inquiries, requests, or complaints.
For security purposes related to our business and the Site.
Comply with the laws and meet any regulatory requirements applicable to our business.
Zleep now may also collect, maintain, use, and disclose personal information for other purposes explained at the time of collection, or as required or authorized by law, and for which you have given your consent.
Please note that if Zleep now is unable to collect your personal information, we may not be able to provide certain services, including:
Our services or products on the Site.
Information about the products you have purchased or intend to purchase on our Site in the future.
To provide marketing communications tailored to your preferences.

Cancellation of subscription or opt-out from direct marketing

Zleep now will only use your personal information for direct marketing purposes when we have collected the information directly from you or obtained your consent to do so. By providing your email address, mailing address, and contact numbers to Zleep now, you consent to us contacting you for the purposes mentioned above. We may contact you through various means, such as email or SMS.
Zleep now only wishes to communicate with you if you choose to receive our communications. If you do not wish to receive direct marketing materials from us, you can opt out as follows:
To unsubscribe from our email service, use the "Unsubscribe" or "Manage Preferences" links at the bottom of our email communications.
By following the opt-out instructions in our SMS messages by replying STOP or clicking on the unsubscribe link (where available) in one of our messages.
Contact us at hello@zleepnow.com

Cookies policy

Zleep now may collect information about your use of and interaction with the Site and online services using a technology called cookies. Cookies are small data files containing text sent to your browser by a website you visit. We place and store cookies for multiple purposes. We use cookies to provide you with a better experience on our Site by allowing us to understand site usage behavior and personalize your online experience, including recognizing your computer or browser when you return to our Site, storing your preferences, remembering items placed in your shopping cart, or tracking the pages you have visited.
By using our Site and the online services available through the Site, you consent to the use of cookies in accordance with this Privacy Policy.

Access or correction of your personal information

You can request access to, correction of, or deletion of the personal information we hold about you by contacting us at hello@zleepnow.com. We will endeavor to respond to and process your request within a reasonable timeframe. We may ask you to verify your identity before processing your request to ensure that the personal information we hold is adequately protected.
If you have a registered account on the Site, you can review and correct certain personal information related to your use of our services (such as your name, address, and contact information) at any time. Simply log in to your account through the Account feature on our Site, and you will be able to edit your personal information.

Security

Zleep now takes all reasonable precautions to ensure that personal information is stored securely, both electronically and physically, and to protect it against misuse or unauthorized access. Our employees and agents are required to handle any personal information we possess confidentially.
Please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Payment Security :
When you provide your personal information to complete a transaction on our Site, your financial details are transmitted through a secure server certified as PCI DSS Level 1 compliant, and the information is protected by Secure Sockets Layer (SSL) technology during the checkout process. SSL is a security technology that ensures any data you enter in a secure area of the website is encrypted during transmission over the internet to protect it from interception by third parties. We use SSL data encryption to protect your personal information online and to create a secure environment for you to conduct your online transactions. For SSL to be effective, you must be using an SSL-compatible browser.

Children's privacy

Users must be over 18 years of age to purchase products and use services through this Site. The Site is not intended for individuals under the age of 16. If you are under 18, you must obtain the consent of your parent or legal guardian to provide your personal information. If we discover that we have collected personal information about minors without the prior consent of a verifiable parent or legal guardian, we will take steps to delete the information and terminate the minor's account.

Complaints or questions

If you would like more information about how we handle your personal information, or if you have any questions, comments, or complaints related to our Privacy Policy, or if you believe there has been a violation of the Privacy Act or this Privacy Policy, please contact us by email at hello@zleepnow.com

Changes to this policy

From time to time, we may review and update this Privacy Policy. All personal information held by Zleep now will be governed by the most recent version of our Privacy Policy, which can be viewed on our website at any time. We encourage you to review our Privacy Policy regularly before providing personal information to take note of any amendments.